Description
Bundle 1: PM Kit + Service Visit
PM Kit + Engineer Service Visit (Choose your model in the dropdown!)
Your Providion PM kit, fitted by a Providion engineer. We supply the parts, install them, service the key elements and verify your instrument’s performance, so your system is back at full sensitivity with minimal downtime and nothing for your team to manage.
What’s included:
- Providion PM kit for your instrument (see kit contents below)
- On-site visit by a Providion LC-MS engineer, 1-2 day(s) on site
- Installation of all kit parts
- Cleaning and servicing of the ion source, interface and [vacuum system / roughing pump / ion optics, per platform]
- Performance and sensitivity checks against manufacturer specifications, before and after
- A written service report for your records and audit trail
- Recommendations on parts or issues to watch before your next PM
- Engineer travel and expenses included, priced for your region
Why choose Providion:
- Engineers with deep, platform-specific LC-MS experience, many of them formerly with the instrument manufacturers
- ISO 9001-certified service processes
- Nearly 30 years of keeping pharma, CRO and university labs running
- Independent and cost-effective, with OEM-level expertise
Shipping Info
We offer worldwide shipping on all our products. The shipping cost is calculated in the Checkout.
The shipping times estimated at Checkout are based on stock availability.
Instrument Support
Instrument support. Your way.
There are important benefits of a preventive maintenance program:
- Ensure peak performance and quality of results
- Equipment downtime is decreased, and the number of major repairs is reduced
- Better conservation of assets and increased life expectancy of assets, thereby eliminating premature replacement of instrumentation
- Reduced overtime costs and more economical use of maintenance workers due to working on a scheduled basis instead of a crash basis to repair breakdowns
- Timely, routine repairs circumvent fewer large-scale repairs
- Improved safety and quality conditions for everyone
Providion Certified Parts
This and all Providion Certified Parts meet or exceed original equipment manufacturer specifications and have been rigorously tested to ensure quality, suitability and value for our customers.
Warranty & Exchange
Exchange items:
Part numbers with an RX suffix are fully tested reconditioned/refurbished parts and are sold subject to a repairable unit being returned to Providion prior to exchange part dispatch.
An RMA form must be completed and sent back with the faulty item. Please find our online RMA form here. Failure to do this may delay dispatch. If a returned part is deemed non-repairable, further charges may apply.
Any duty and applicable import/ export taxes are the customer’s responsibility.
Warranty:
30 days from the date of shipment unless installed by a Providion engineer when the warranty is 90 days.
Fitting Info
Not sure how to fit this part or if this is the part you require?
Engineer installation of this part is available.
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