Your Lab. Our Expertise. Endless Possibilities.

Backed by extensive experience with Sciex, Shimadzu and Waters systems, we offer certified refurbished instruments and a vast inventory of mass spectrometry components and consumables—ensuring laboratories worldwide receive dependable solutions that keep you ahead.

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Offering Worldwide Shipping and Support

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

Discover a wide range of informative articles on Mass Spectrometry, designed to help you understand key concepts, analytical techniques, and real-world applications.

More in our Knowledge Centre

Reliability in the lab starts with a partner you can count on. Read some of our testimonials.

More Testimonials
  • Once again, we would like to thank Providion and its staff for the work they have done and their maintenance service to ensure that the equipment works properly. We remain loyal to Providion. They never let us down! Happy NEW YEAR TO ALL OF YOU!!
  • As we are used to, it was very good and, above all, very, very fast support. Within a day of the problem being reported, someone was on site and the problem was resolved in less than an hour. Technical support doesn't get any better than that. It's always such a great, uncomplicated co-operation with Providion and all the friendly and competent engineers.
  • Oli and Nicolas were very efficient and committed to getting us back up and running as fast as possible!
  • Excellent job by all as always. Karen as always efficient in organising our PM visits - we don't have to think about it! Engineers did a great job and an absolute pleasure, friendly and approachable.
  • Keep up the good work, and thank you for the marvellous service you provide
  • Yes I would like to give feedback to Jim, and some to you as well. It has been amazing service provided by you guys to resolve our issue so quickly. I contacted your team on a Friday afternoon and I got phone call from Jim within minutes to diagnose and the site visit done on Monday morning. It is a superb team work from you guys. I wish our every service contract team has the standard as you guys ?. Hugely appreciated and impressed! "Thank you very much for sorting out the paperwork and scheduling and Jim for his amazing repair!"
Evotec
GSK
SPCEN
Boehringer Ingelheim
 Technical Support
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