The trusted name in Mass Spectrometry Support

Providion offers quality-driven, worldwide service, support and sales for Sciex, Shimadzu & Waters Mass Spectrometry Systems

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Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

We have many informative articles to help you with different aspects of Mass Spectrometry.

Moving your mass spec – The Do’s and Don’ts

When it comes to laboratory relocation nothing is more stressful than the nail-biting process of packing up and re-installing high-end instrumentation, such as…

Forensic applications for LCMS

Everything leaves a trace, which is why forensics is an essential tool in the criminal justice system. There is a global trend to use increasingly more…

The Importance of Preventative Maintenance

Prevention is better than… An expensive mass spec breakdown! When a mass spec instrument fails, the costs can be enormous. Lost productivity,…

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Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Providion provides quality mass spectrometry equipment, parts, mass spectrometry training services and expert advice for a wide range of laboratories and research organisations. We are experts in AB Sciex and Waters mass spectrometry instrumentation, and our store offers the most comprehensive range of parts and mass-spec equipment.

The Providion Training Centre at our UK Head Office offers customised, hands-on instrument training on a wide variety of analytical instruments from most major manufacturers, covering topics such as theory, operation, maintenance and troubleshooting.

Review of Providion Group
We have been with Providion (and mSPEC) for well over ten years now, and that in itself is testament to the satisfaction we have felt with the service received. The customer service over the years has been excellent and we have appreciated that on many occasions, including this week, Providion have gone the extra mile to get us up and running again in a short time frame. The engineers and staff are a pleasure to work with and I'd have no hesitation in recommending Providion to others.
Ian @ Sequani
UK
Review of Providion Group
I want to point up once again your special service; on Monday Munny was here and the faulty massspectrometer has been running again since then
Christin @ Evotec
Review of Providion Group
Despite the distance, he was able to repair and restore the equipment remotely, he already thought that there was a serious failure, fortunately he could fix it!
Agustin @ GB Foods
Spain
Review of Providion Group
As always, appreciate Mauri for all his effort and dedication in providing service for our instrument. Always goes the extra step!
Kevin @ LGC
Canada
Review of Providion Group
Basker’s presence was very helpful and ensured that the Evosep LC install and training happened on time, so all good on our side. Many thanks again for your quick help with this request
Martin @ Inoviv
UK
Review of Providion Group
We are always pleased to see Munny. He repaired two of our instruments efficiently and very professionally. It is good to have engineers you can really rely on
Marius @ Prolytic
Germany