Your Lab. Our Expertise. Endless Possibilities.

Backed by extensive experience with Sciex, Shimadzu and Waters systems, we offer certified refurbished instruments and a vast inventory of mass spectrometry components and consumables—ensuring laboratories worldwide receive dependable solutions that keep you ahead.

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Offering Worldwide Shipping and Support

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

Discover a wide range of informative articles on Mass Spectrometry, designed to help you understand key concepts, analytical techniques, and real-world applications.

More in our Knowledge Centre

Reliability in the lab starts with a partner you can count on. Read some of our testimonials.

More Testimonials
  • The turbo is in my hands. Well packed! There is no external damages. Very good things! I would like to thank all the team for your support, and the follow of the order. Extremely professional.
  • As always, appreciate Mauri for all his effort and dedication in providing service for our instrument. Always goes the extra step!
  • As usual, following reporting of the instrument failure, I was called back quickly. The replacement part (roughing pump) arrived early the next day and so the instrument was back up and running the day after reporting the fault. I very much appreciated the swift response.
  • We’re really happy with the 6500 now. Purring like a kitten. I looked at before and after data for one of my projects and I’m seeing the signal intensity has tripled and the signal to noise has at least doubled so really happy. We got some useful advice from Jim about going forward with our software and instrument upgrades as well. 5 out of 5 stars!
  • Fast response to diagnose and resolve our issue with onsite engineer visit.
  • Whilst unable to attend site the next day, helpful advice enabled a temporary resolution to the instrument fault, enabling samples to be run. This minimised the down time and was very much appreciated. Very helpful throughout time on site.
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