The trusted name in Mass Spectrometry Support

Providion offers quality-driven service, support and sales worldwide for Sciex & Waters Mass Spectrometry instrumentation.

Boehringer Ingelheim
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Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

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Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

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Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

We have many informative articles to help you with different aspects of Mass Spectrometry.

Moving your mass spec – The Do’s and Don’ts

When it comes to laboratory relocation nothing is more stressful than the nail-biting process of packing up and re-installing high-end instrumentation, such as…

Forensic applications for LCMS

Everything leaves a trace, which is why forensics is an essential tool in the criminal justice system. There is a global trend to use increasingly more…

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The Importance of Preventative Maintenance

Prevention is better than… An expensive mass spec breakdown! When a mass spec instrument fails, the costs can be enormous. Lost productivity,…

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.


Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.


Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.


Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.


Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Providion provides quality mass spectrometry equipment, parts, mass spectrometry training services and expert advice for a wide range of laboratories and research organisations.  We are experts in AB Sciex and Waters mass spectrometry instrumentation, and our store offers the most comprehensive range of parts and mass-spec equipment.

The Providion Training Centre at our UK Head Office offers customised, hands-on instrument training on a wide variety of analytical instruments from most major manufacturers, covering topics such as theory, operation, maintenance and troubleshooting.

  • Review of Providion Group

    the timing was great, they were very quick with doing all the cleaning and calibration of the instrument. They (Jim&Oli) helped us with answers to the questions that we had. And also, I appreciate that I could stay around them to see and to "steal" a little bit of their knowledge regarding the cleaning part. In conclusion, we are happy to work with Providion, and I want to add that it is a pleasure to work with you and Ryan, both of you are amazing

  • Review of Providion Group

    Excellent response time to enquiries, quick and attentive paperwork, shipping process is also fine.Thank you.

  • Review of Providion Group

    Providion have, as usual, provided a professional, reliable and friendly service. Their patience, understanding and help, went over and above to sort out the numerous issues we encountered with the recommissioning of a new-to-us system. Thank you all !

  • Review of Providion Group

    Exceptional service and handling. Very fast in communication. Very well qualified engineer. Administrative issues performed really fast. I would surely recommend Providion to other people as well

  • Review of Providion Group

    Great first experience, really quick turnaround and remote help.

  • Review of Providion Group

    We are always pleased to see Munny. He repaired two of our instruments efficiently and very professionally. It is good to have engineers you can really rely on

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