Your Lab. Our Expertise. Endless Possibilities.

Backed by extensive experience with Sciex, Shimadzu and Waters systems, we offer certified refurbished instruments and a vast inventory of mass spectrometry components and consumables—ensuring laboratories worldwide receive dependable solutions that keep you ahead.

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Offering Worldwide Shipping and Support

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

Discover a wide range of informative articles on Mass Spectrometry, designed to help you understand key concepts, analytical techniques, and real-world applications.

More in our Knowledge Centre

Reliability in the lab starts with a partner you can count on. Read some of our testimonials.

More Testimonials
  • Excellent customer service!
  • My impression from all the other visits for which I was there is that everyone was always very supportive, knowledgeable, and professional, and has been able to solve the issues at hand. I’m always happy to have Providion come here. Plus, I am very impressed by how quickly the response times to any and all questions that we have. At my last place of work, we worked directly with SCIEX for maintenance and repairs, and they weren’t nearly as fast as you guys are.
  • The visit was absolutely fine. Oliver was nice, and was happy to work fairly long days to get the job done. We performed some injections of compounds from an in-house analytical method which indicated no post-pm problems, in fact an improvement in signal, so very happy overall.
  • Very pleased with quick response, replacement of parts and discussion of improving the MS system
  • Providion have, as usual, provided a professional, reliable and friendly service. Their patience, understanding and help, went over and above to sort out the numerous issues we encountered with the recommissioning of a new-to-us system. Thank you all !
  • Hey Karen, you and especially Munny handled it very well. He works always very professional but behaves very friendly. So, he is also explaining what could be the problem and why. We would love to see Munny more often but this would mean that our machines would have more breakdowns ?. So, in one sentence: We are happy to have Providion as partner
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