The trusted name in Mass Spectrometry Support

Providion offers quality-driven, worldwide service, support and sales for Sciex, Shimadzu & Waters Mass Spectrometry Systems

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Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

We have many informative articles to help you with different aspects of Mass Spectrometry.

Moving your mass spec – The Do’s and Don’ts

When it comes to laboratory relocation nothing is more stressful than the nail-biting process of packing up and re-installing high-end instrumentation, such as…

Forensic applications for LCMS

Everything leaves a trace, which is why forensics is an essential tool in the criminal justice system. There is a global trend to use increasingly more…

The Importance of Preventative Maintenance

Prevention is better than… An expensive mass spec breakdown! When a mass spec instrument fails, the costs can be enormous. Lost productivity,…

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Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Providion provides quality mass spectrometry equipment, parts, mass spectrometry training services and expert advice for a wide range of laboratories and research organisations. We are experts in AB Sciex and Waters mass spectrometry instrumentation, and our store offers the most comprehensive range of parts and mass-spec equipment.

The Providion Training Centre at our UK Head Office offers customised, hands-on instrument training on a wide variety of analytical instruments from most major manufacturers, covering topics such as theory, operation, maintenance and troubleshooting.

Review of Providion Group
Thanks it was brilliant - Basker was great: we changed the pump quickly and all was working straight away. I am also glad you did send a new pump as the old one seems to have reached the end of it's life
Gunter @ Reading University
UK
Review of Providion Group
Fantastic support and communication as always!
Emma @ Simbec
UK
Review of Providion Group
We are always pleased to see Munny. He repaired two of our instruments efficiently and very professionally. It is good to have engineers you can really rely on
Marius @ Prolytic
Germany
Review of Providion Group
No problem, feedback wise, the response was very quick, and the issue was fixed very promptly. We appreciate sending an engineer out in the afternoon as it allowed us to continue working the same day. The training provided by Karl was excellent! combined that with the guide given to us, I’d be happy to tackle changing the capillary myself from now on.
Michael @ Intertek
UK
Review of Providion Group
thank you for the reliable service! Repair, maintenance and qualification went smooth and without any problems, it could hardly have been better.
Winfried @ Cilag
Switzerland
Review of Providion Group
I was very happy about the communication and the fast and also very helpful answers we got from you and Basker. Thanks for that. Luckily, the problem was solved without the need for Basker to revisit Bremen so fast after his last visit!
Alexandar @ MVZ
Germany