The trusted name in Mass Spectrometry Support

Providion offers quality-driven, worldwide service, support and sales for Sciex, Shimadzu & Waters Mass Spectrometry Systems

Visit our Store

Speak with an Expert

Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

We have many informative articles to help you with different aspects of Mass Spectrometry.

Moving your mass spec – The Do’s and Don’ts

When it comes to laboratory relocation nothing is more stressful than the nail-biting process of packing up and re-installing high-end instrumentation, such as…

Forensic applications for LCMS

Everything leaves a trace, which is why forensics is an essential tool in the criminal justice system. There is a global trend to use increasingly more…

The Importance of Preventative Maintenance

Prevention is better than… An expensive mass spec breakdown! When a mass spec instrument fails, the costs can be enormous. Lost productivity,…

Visit our Knowlege Centre

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Providion provides quality mass spectrometry equipment, parts, mass spectrometry training services and expert advice for a wide range of laboratories and research organisations. We are experts in AB Sciex and Waters mass spectrometry instrumentation, and our store offers the most comprehensive range of parts and mass-spec equipment.

The Providion Training Centre at our UK Head Office offers customised, hands-on instrument training on a wide variety of analytical instruments from most major manufacturers, covering topics such as theory, operation, maintenance and troubleshooting.

Review of Providion Group
Thanks it was brilliant - Basker was great: we changed the pump quickly and all was working straight away. I am also glad you did send a new pump as the old one seems to have reached the end of it's life
Gunter @ Reading University
UK
Review of Providion Group
As always, appreciate Mauri for all his effort and dedication in providing service for our instrument. Always goes the extra step!
Kevin @ LGC
Canada
Review of Providion Group
Jim and Nicolas did a great job. You can tell that they really put a lot of effort into it. And I was particularly satisfied that they reached the specifications for the 5500, even though they were able to decrease the CEM. This also shows that they did a really thorough job.
Johannes @ Chromsystems
Germany
Review of Providion Group
Excellent Service!
Nadja @ BVL
Germany
Review of Providion Group
I was very glad to be taking excellent training. Trainer also is so friendly and his accent pretty good to understand very well. I am planning to next training again. Thank you.
Serdar @ Reoteck
Turkey
Review of Providion Group
We have been very content with Providion's responsiveness to our request for this decommissioning and move and also with the actual execution of the task which was realized within a short timeframe. As already experienced multiple times during our long-term maintenance-interaction, our counterparts at Providion were at the same time friendly, cooperatively and professionally also handling this assignment. We really did (and do) enjoy this partnership.Thanks again to the whole team at Providion!
Daniel @ Evotec
Germany