The trusted name in Mass Spectrometry Support

Providion offers quality-driven service, support and sales worldwide for Sciex & Waters Mass Spectrometry instrumentation.

Boehringer Ingelheim
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Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

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Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

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Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

We have many informative articles to help you with different aspects of Mass Spectrometry.

Moving your mass spec – The Do’s and Don’ts

When it comes to laboratory relocation nothing is more stressful than the nail-biting process of packing up and re-installing high-end instrumentation, such as…

Forensic applications for LCMS

Everything leaves a trace, which is why forensics is an essential tool in the criminal justice system. There is a global trend to use increasingly more…

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The Importance of Preventative Maintenance

Prevention is better than… An expensive mass spec breakdown! When a mass spec instrument fails, the costs can be enormous. Lost productivity,…

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.


Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.


Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.


Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.


Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Providion provides quality mass spectrometry equipment, parts, mass spectrometry training services and expert advice for a wide range of laboratories and research organisations.  We are experts in AB Sciex and Waters mass spectrometry instrumentation, and our store offers the most comprehensive range of parts and mass-spec equipment.

The Providion Training Centre at our UK Head Office offers customised, hands-on instrument training on a wide variety of analytical instruments from most major manufacturers, covering topics such as theory, operation, maintenance and troubleshooting.

  • Review of Providion Group

    I want to point up once again your special service; on Monday Munny was here and the faulty massspectrometer has been running again since then

  • Review of Providion Group

    The API4000 works as usual again Thank you so much for your fast and great support! It is confirmed again and again, how great your service/support is!

  • Review of Providion Group

    Thanks it was brilliant - Basker was great: we changed the pump quickly and all was working straight away. I am also glad you did send a new pump as the old one seems to have reached the end of it's life

  • Review of Providion Group

    As always very happy with your service

  • Review of Providion Group

    Very professional and knowledgeable.

  • Review of Providion Group

    Ah, Munny is amazing as usual! Very happy customer here, 10 out of 10

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