Your Lab. Our Expertise. Endless Possibilities.

Backed by extensive experience with Sciex, Shimadzu and Waters systems, we offer certified refurbished instruments and a vast inventory of mass spectrometry components and consumables—ensuring laboratories worldwide receive dependable solutions that keep you ahead.

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Offering Worldwide Shipping and Support

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

Discover a wide range of informative articles on Mass Spectrometry, designed to help you understand key concepts, analytical techniques, and real-world applications.

More in our Knowledge Centre

Reliability in the lab starts with a partner you can count on. Read some of our testimonials.

More Testimonials
  • Thank you for organising this swift repair, it is greatly appreciated
  • I was very happy about the communication and the fast and also very helpful answers we got from you and Basker. Thanks for that. Luckily, the problem was solved without the need for Basker to revisit Bremen so fast after his last visit!
  • I am very glad that the problem has been solved. Jim was again very fast, knowledgeable and friendly.
  • I always get a prompt and helpful response from Providion, I'm very happy with the service.
  • We would like to thank for your assistance and service and we are happy the API 4000 was repaired very quickly.
  • Great first experience, really quick turnaround and remote help.
Evotec
GSK
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Boehringer Ingelheim
 Technical Support
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