Your Lab. Our Expertise. Endless Possibilities.

Backed by extensive experience with Sciex, Shimadzu and Waters systems, we offer certified refurbished instruments and a vast inventory of mass spectrometry components and consumables—ensuring laboratories worldwide receive dependable solutions that keep you ahead.

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Offering Worldwide Shipping and Support

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

Discover a wide range of informative articles on Mass Spectrometry, designed to help you understand key concepts, analytical techniques, and real-world applications.

More in our Knowledge Centre

Reliability in the lab starts with a partner you can count on. Read some of our testimonials.

More Testimonials
  • I am very happy with first order. I hope to pass another one as soon as possible.
  • Very speedy response from Karen and great job from Matt. Brilliant turnaround time.
  • I would like to thank you all for your proactivity and the excellence of the service you provided us. It was really remarkable and we really appreciated it a lot.
  • Great service! Communication, order processing and on -site technical support were excellent.
  • We have been with Providion (and mSPEC) for well over ten years now, and that in itself is testament to the satisfaction we have felt with the service received. The customer service over the years has been excellent and we have appreciated that on many occasions, including this week, Providion have gone the extra mile to get us up and running again in a short time frame. The engineers and staff are a pleasure to work with and I'd have no hesitation in recommending Providion to others.
  • Hey Karen, you and especially Munny handled it very well. He works always very professional but behaves very friendly. So, he is also explaining what could be the problem and why. We would love to see Munny more often but this would mean that our machines would have more breakdowns ?. So, in one sentence: We are happy to have Providion as partner
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