Your Lab. Our Expertise. Endless Possibilities.

Backed by extensive experience with Sciex, Shimadzu and Waters systems, we offer certified refurbished instruments and a vast inventory of mass spectrometry components and consumables—ensuring laboratories worldwide receive dependable solutions that keep you ahead.

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Offering Worldwide Shipping and Support

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

Discover a wide range of informative articles on Mass Spectrometry, designed to help you understand key concepts, analytical techniques, and real-world applications.

Reliability in the lab starts with a partner you can count on. Read some of our testimonials.

More Testimonials

Happy with the response time and help with the software issue.
Kerry @ Heptares – UK
Thanks it was brilliant - Basker was great: we changed the pump quickly and all was working straight away. I am also glad you did send a new pump as the old one seems to have reached the end of it's life
Gunter @ Reading University – UK
It is a pleasure for us to cooperate with you. We are very satisfying with your performance in our needs.
Adriana @ SC Pharma – Romania
As every year, the PM visit by providion was to our complete satisfaction. Every technician who has visited us so far has been very competent, conscientious and absolutely pleasant. Our MS devices measure extremely well after maintenance. And we are delighted with the great commitment of the providion technicians and the whole team. Spare parts, maintenance kits etc., everything is dispatched very quickly. It is a great pleasure for us to be supported by Providion.
Christin @ Evotec – Germany
As we are used to, it was very good and, above all, very, very fast support. Within a day of the problem being reported, someone was on site and the problem was resolved in less than an hour. Technical support doesn't get any better than that. It's always such a great, uncomplicated co-operation with Providion and all the friendly and competent engineers.
Christin @ Evotek – Germany
Excellent customer service!
Sara @ Ulster University – UK

Your Lab. Our Expertise. Endless Possibilities.

Offering Worldwide Shipping and Support