Your Lab. Our Expertise. Endless Possibilities.

Backed by extensive experience with Sciex, Shimadzu and Waters systems, we offer certified refurbished instruments and a vast inventory of mass spectrometry components and consumables—ensuring laboratories worldwide receive dependable solutions that keep you ahead.

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Waters
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Offering Worldwide Shipping and Support

Why Choose Providion?

Extensive Parts

The industry’s largest inventory of hard-to-find and obsolete parts, with next-day delivery for most items.

Expertise

Our senior technical team have decades of knowledge and were trained by manufacturers Waters and Sciex.

Fast Response

Guaranteed 30-minute engineer call back for all repair calls and guaranteed onsite response times.

Quality

Providion is ISO 9001:2015 accredited with fully certified engineers and detailed documentation.

Friendly

Our dedicated customer service team, engineers and training personnel strive to deliver a personal, friendly service.

Support

Expert advice is only a phone call away, and we provide customised, hands-on training from our dedicated UK training centre.

Mass Spectrometry Store

We offer a vast range of new & refurbished parts and instruments at great prices. Most items are in stock and ready to ship Worldwide.

Mass Spectrometry Training Services

Customised training courses with hands-on, practical training for new users to experienced technicians.

Expert Advice

Do you need Technical Support or advice on finding an instrument that suits your needs? Whatever the question, our experts are on hand to help guide you to the right solution.

Learn with Providion

Discover a wide range of informative articles on Mass Spectrometry, designed to help you understand key concepts, analytical techniques, and real-world applications.

Reliability in the lab starts with a partner you can count on. Read some of our testimonials.

  • Jim and Nicolas did a great job. You can tell that they really put a lot of effort into it. And I was particularly satisfied that they reached the specifications for the 5500, even though they were able to decrease the CEM. This also shows that they did a really thorough job.
  • Hey Karen, you and especially Munny handled it very well. He works always very professional but behaves very friendly. So, he is also explaining what could be the problem and why. We would love to see Munny more often but this would mean that our machines would have more breakdowns ?. So, in one sentence: We are happy to have Providion as partner
  • Karl was brilliant! - My feedback would be that Karl arrived perfectly on time and completed the job in half the predicted time slot. He is always very friendly and provided efficient service with a high level of professionalism. And of course we thank you so much for all your hard work to organise the repair.
  • Munny did a great job. Many thanks for doing this so quickly
  • Both instruments are working well….Oli did a good job!
  • All very well done! Very quick and successful.
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