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Engineer installation of this part is available.Call us on +44(0) 800 030 6896 or complete the online help form for technical support.
To reassemble the Probe
WARNING! Puncture Hazard: Be careful when handling the electrode tube. The tip of the electrode tube is extremely sharp.
1. Insert the electrode tube into the retaining nut and then into the PEEK union.
Make sure that the electrode tube is inserted as far into the PEEK union as it will go. If there is a gap between the electrode tube and its seat inside the union, a dead volume may occur.
2. Tighten the retaining nut.
Do not cross-thread or over-tighten the retaining nut or the tubing might leak.
3. Make sure that the spring is still inside the probe and then tighten the electrode adjustment nut.
4. Align the electrode tube with the narrow opening in the sprayer tube and then insert the PEEK union and attached electrode tube into the probe. Be careful not to bend the electrode tube.
5. Insert the probe into the tower, taking care not to allow the tip of the probe to touch any part of the ion source housing.
Warranty:
30 days from date of shipment unless installed by Providion engineer when the warranty is 90 days.
Exchange items:
Part numbers with an RX suffix are fully tested reconditioned/refurbished parts and are sold subject to a repairable unit being returned to Providion prior to exchange part dispatch. An RMA form must be completed and sent back with the faulty item. Please email service@providiongroup.com for a copy. Failure to do this may delay dispatch. If returned part is deemed non-repairable, further charges may apply.Any duty and applicable import/ export taxes are the customer’s responsibility.
Exchange items:
Part numbers with an RX suffix are fully tested reconditioned/refurbished parts and are sold subject to a repairable unit being returned to Providion prior to exchange part dispatch.
An RMA form must be completed and sent back with the faulty item. Please find our online version here. Failure to do this may delay dispatch. If returned part is deemed non-repairable, further charges may apply.
Any duty and applicable import/ export taxes are the customer’s responsibility.
Warranty:
30 days from date of shipment unless installed by Providion engineer when the warranty is 90 days.
